Frequently Asked Questions (7)

Frequently asked questions about buying from us and how to care for your silver jewellery

All the silver jewellery is hallmarked "925" or "Sterling Silver". The high polish finish is a sterling silver plating.
One of the main properties of sterling silver is that it tarnishes i.e. it goes black.
The easiest way to clean the jewellery is to wash it in warm water with a drop of dishwashing liquid, rinse it thoroughly in cold water, and make sure that you dry the jewellery properly.
If this does not work, the jewellery can be polished and we have polishing cloths in stock.
The third option is to dip the jewellery in jewellery cleaner, rinse thoroughly in cold water and dry properly.
We also hold jewellery cleaner in stock.
Some people cannot wear silver. Either they have an allergy and may develop a rash from wearing it, or the silver may tarnish and then not come clean after washing it.
We have a 3-month return period against manufacturing faults, not against tarnishing.
We accept cash, cheques and credit cards.
You can also do a direct deposit into our bank account.
 
Our banking details are:
First National Bank Branch
Park Meadows Branch Code: 25 66 55
Account Number: 552 712 08389
All our prices exclude VAT. To qualify for a 20% discount – your minimum purchase must be R2000 excl. VAT or above.
All courier fees are added onto the invoice. The minimum charge is R125.00 for overnight delivery.
The heavier the parcel, the more the courier charges will be.
All customer information is strictly confidential and will not be given to anyone for any reason whatsoever.

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Our Silver Jewellery Catalogues

Download or view our catalogues


Fashion Silver Jewellery Catalogue img
Fashion Catalogue 2025/26
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Little Miss Silver Catalogue img
Little Miss Silver 2024/25
View Online Download Download Order Form